Deborrah Giovanola, Lead Digital Transformation
Mon site
My approach
Transformation cannot wait until the company is exhausted. It must start early, with a clear, pragmatic path that delivers visible results within twelve months.

Months 1–3
Expose the inefficiencies
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Map how overhead functions really operate (finance as the pilot case).
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Surface manual processes, Excel dependencies, scattered expertise, and approval bottlenecks.
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Translate these inefficiencies into hard numbers: cost of overhead, hours lost, delays in decision-making.
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Make pain visible for the executive team.
Months 4–6
Identify and unlock hidden capabilities
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Spot the "data and automation specialists" already in the company - often buried in local IT or underutilized.
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Pair them with process experts to prototype quick wins in automation.
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Show leadership that transformation is not only about cutting cost, but redeploying talent into future-focused roles.


Months 7–9
Scale automation, standardization, and data flow
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Replace fragmented reporting with a consistent information flow.
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Standardize key processes (O2C, P2P, reporting) to eliminate redundant local variations.
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Automate repetitive tasks, freeing teams from low-value manual work.
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Deliver the first end-to-end automated workflows that reduce cycle times and errors.
Months 10–12
Embed transparency and decision speed
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Build lean reporting pipelines where data is reliable, fast, and decision-ready.
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Reduce reliance on “hero experts” and Excel patches; institutionalize knowledge in systems.
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Redeploy freed capacity to strengthen business partnering and scenario planning.
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Demonstrate measurable results: overhead reduction, faster close, and ability to cover more revenue with unchanged overheads.

Outcome
Within one year, the company sees tangible results: automation in place, overhead costs reduced, and faster, more reliable reporting. More importantly, the groundwork is laid for a multi-year transformation journey (two to three years) - one that scales automation, embeds digital capabilities, and permanently shifts the mindset from manual firefighting to decision-ready insight generation.
This is not only cost transformation. It is building the muscle for survival and competitive advantage in markets where margins are razor-thin.